The processes for placing a software order and obtaining license codes for a new software order follow. Email License Management: North America: Europe: Asia Pacific: PTC process for license distribution allows you to obtain the desired license configurations during the installation process.Log a call via the Customer Care Case Logger.Call the Customer Care Center or the License Management office at the number listed in the Contact tab.You can also contact License Management by one of the following methods: With the online tools you can perform almost every license management operation without calling a License Management representative. The PTC LM Web tools provide the most efficient management of your licenses on the Support Website on ptc.com.
Ability to modify existing license configurations, including removing and reinstalling software when replacing obsolete machines, consolidating licenses to a single server, and moving options from one license to another.Access to PTC software license information, including the ability to request a current license pack, access or modify current address and contact information, and request a Customer Detail Report.PTC License Management (LM) provides the following services for obtaining and managing your PTC software products and licenses.